faqs


WHAT IS YOUR CURRENT TURNAROUND TIME?
We are shipping in 1-5 business days depending on the customization needed.
    IS THIS A TOY?

    No. Our growth chart boards and milestone markers are intended to be used by adults and shouldn't be used or handled by a child under 3 years. Just as always, there's no substitution for adult supervision.

    WHY DO THE GROWTH CHART BOARDS VARY IN WIDTH?

    Since we're committed to supporting our local lumberyards and sourcing wood locally for the highest quality, our boards do vary in widths from 4" - 8" wide.

    If you need a specific size to fit your space, please detail this with your order or reach out to us beforehand and we'd be happy to find the perfect board for you.
    Once customized, we are unable to alter your order or submit a refund for personalized items.
    HOW MUCH DO THE GROWTH CHART BOARDS WEIGH?
    Each board varies yet an approximate weight is 9 lbs.
    WHAT IS YOUR RETURN POLICY?

    Due to the nature of our product and customization, returns are not accepted on Milestone Growth Chart Boards.

    Milestone Markers that are unused and in the same condition that you received them in may be returned for a refund. Once we receive your item(s), we will inspect it and notify you that we have received your returned item and notify you on the status of your return. We're unable to offer free return shipping at this time.

    DO YOU SHIP INTERNATIONALLY?

    Maybe! Reach out to us :).

     

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